Flying or traveling through the air might not be that convenient for people who have mobility restrictions. Delta has certain procedures to make travel a breeze for people. Even from when you buy your plane ticket to when you leave the airport within your country, there are facilities for wheelchair users at every level.

What Is Delta Wheelchair Assistance?

Wheelchair assistance involves giving support to passengers through the airport while moving to or from the aircraft. This service is also extended to people suffering from temporary injuries and those who have permanent problems moving around, including elderly people.

Under Delta Wheelchair Assistance, the airport-stationed staff assist passengers with a variety of functions, including:

• Moving through check-in and security.
• Traveling long distances inside the terminal.
• Boarding and exiting the aircraft.
• Transferring between gates during connections.

Who Can Request Wheelchair Assistance?

You don’t need a medical certificate to request wheelchair assistance. The service is open to any passenger who feels that they may need more support due to a probable inconvenience in walking for long distances or standing for extended periods.

Common reasons passengers request assistance include:

• Due to injury or surgery.
• Chronic conditions affecting mobility.
• Balance issues.
• Fatigue caused by long travel days.
• Elderly passengers need extra support.

The service can be used for one part of the journey or the entire airport experience.

When Should You Request Wheelchair Assistance?

During Booking

The best time to request wheelchair support is while Delta Wheelchair Assistance. Delta allows you to add accessibility services during ticket purchase under special service requests.

After Booking

If you already booked your ticket, you can still add wheelchair assistance by:

1. Log in to your booking online.
2. Contacting Delta customer support.
3. Asking for assistance in the airport, although it is recommended to have prior notice.

This is exceedingly important for them to be equipped and ready for your arrival.

Types of Wheelchair Assistance Available:

Airport Wheelchair Assistance

• Curbside or check in to the gate.
• Help through security and terminal navigation.

Boarding and Deplaning Support

• Assistance down the jet bridge.
• Use of aisle chairs for narrow aircraft aisles.

Connection Assistance

• Help transferring between gates for connecting flights.
• Priority handling during tight layovers.

The Delta wheelchair policy allows passengers to request the level of help that best fits their situation.

How Does the Process Work at the Airport?

At Check-In:

• Tell a Delta agent that you had requested a wheelchair.
• There will be an assigned staff member to assist you.
• Your mobility needs will be confirmed.

Through Security:

• Staff guide you to the TSA screening areas.
• You receive help managing carry-on items if needed.

At the Gate:

• You may receive priority boarding.
• Gate agents coordinate with cabin crew for boarding support.

What Happens During the Flight?

While wheelchair assistance mainly applies on the ground, Delta also supports passengers during the flight.

1. Aisle Chairs are provided in most aircraft.
2. Flight attendants may help you reach your seats.
3. There are accessible lavatories on selected aircraft.

What Happens After Landing?

Upon arrival:

• A wheelchair is brought to the aircraft door.
• Staff assist with deplaning.
• Help is provided through the terminal to baggage claim or ground transportation.

If you have a connecting flight, the staff coordinate to ensure a smooth transfer between gates.

Why Is Delta’s Wheelchair Service Important?

Airports are huge and physically demanding. Without aid, traveling for people with mobility impairments may be physically draining or even dangerous.

The Delta wheelchair policy focuses on:

• Passenger dignity.
• Safety and injury prevention.
• Timely connections.
• Stress-Free Airport Navigation.

In this service, many problems that might be due to transportability restrictions are overcome.

Frequently Asked Questions:

What is included in wheelchair assistance at Delta?

It provides support with navigating the airport, boarding, connections, and landing according to mobility needs.

When is it necessary to call for the wheelchair ramp?

It is important to make a request for it when making a reservation, as soon as you become aware of the need to have assistance.

Why should I request assistance in advance?

Advance notice allows Delta to arrange trained staff and equipment, reducing wait times and travel stress.

What if I only need help upon arrival?

You can request partial assistance, such as support only after landing or during connections.

Why is communication important?

This is because clear communication enables the staff to grasp your demands and offer you adequate support during your journey.

Conclusion

Flying on a plane with a mobility disability need not be a frightening experience. Delta Air Lines makes it convenient and safe for the handicapped to travel through its wheelchair assistance program.

With a clear insight into how the Delta Wheelchair Assistance Process works, you will be opened to a world of enjoying your trip without any hitch.