Allan Dermot- Technology
- February 10, 2026
Allan DermotAutomating QA with AI‑Powered Quality Management and Call Auditing
Enter AI‑Powered Quality Management software and AI call center auditing tools that promise to transform the way we monitor, coach, and improve agent performance. In this post we’ll explore why automation matters, how AI‑driven solutions work, and practical steps for integrating them into your existing workflow.
- Nitesh Kumar
- Technology
- February 5, 2026
Nitesh KumarThe Future of Call Center Software Development in an AI-Driven World
Capanicus is a premier call center solution provider company with expertise in development of advanced call center software solutions. We use the power of innovative programming and cutting-edge technologies to develop integrable, comprehensive, and efficient call center software.
