Allan Dermot- Technology
- February 24, 2026
Allan DermotReal‑Time AI Accent Conversion: When Accent Software Meets an AI Harmonizer
Discover real-time AI accent conversion in 2026: Accent software meets AI harmonizer for instant voice clarity, natural tone, fewer repeats & higher CSAT in global call centers.
- Allan Dermot
- Technology
- February 10, 2026
Automating QA with AI‑Powered Quality Management and Call Auditing
Enter AI‑Powered Quality Management software and AI call center auditing tools that promise to transform the way we monitor, coach, and improve agent performance. In this post we’ll explore why automation matters, how AI‑driven solutions work, and practical steps for integrating them into your existing workflow.
- Allan Dermot
- Technology
- January 21, 2026
Contact Center Quality Assurance Software: AI Tools with Speech Analytics for Excellence
Discover contact center quality assurance software in 2026: AI tools with speech analytics delivering excellence through real-time insights, automated auditing, compliance & enhanced performance for superior CX.
- Allan Dermot
- Technology
- January 14, 2026
AI Voicebots for Businesses: Revolutionizing Sales & Marketing with Automated Assistants in 2026
AI voicebots are intelligent software systems powered by speech recognition, natural language processing (NLP), and machine learning algorithms that enable them to understand, interpret, and respond to human voice inputs in real time.
- Allan Dermot
- Technology
- December 12, 2025
AI-Powered Call Center Scripting Software: The New Era of Quality Management & Agent Performance
In this blog post, we explore how this technology is transforming the industry and why it’s a vital tool for forward-thinking customer service teams.
